Accessibility statement regarding ficaneast.f

The website concerns the Act on the Provision of Digital Services, in which it is stipulated that public online services must be accessible. This means that the website must fulfil levels A and AA with regard to the requirements in the criteria based on Web Content Accessibility Guidelines (WCAG) 2.1.

The FicanEast website was published in February 2018. This accessibility statement was published on 11/09/2020. The accessibility of the site has been assessed by the North Savo Hospital District and Kuopio University Hospital in co-operation with the site’s technical supplier, Brande Oy.


The website fulfils the requirements demanded by the law and there are no critical accessibility deficiencies on the website. Tools used in validation: Wave and Google Lighthouse.

Feedback and contact information

Did you notice an accessibility issue on our website? Tell us about it and we will do our best to correct the issue. We will respond to your feedback within 14 days.

For a legitimate reason, you have the right to obtain, in accessible form, the information you need to establish or exercise your interests, rights or obligations. If you do not obtain information from our online service in accessible form, you can make a request by sending an email message to the address below. We will respond to your request within 14 days. If the request concerns comprehensive content, we can continue the response period by a maximum of two weeks. We will inform you if the response period is continued. If we do not supply information in an accessible form, we will provide you with a written substantiated certificate to that effect.

Email address:

Submission of accessibility complaint and clarification request

If you notice problems of accessibility on our website, please provide us with feedback first.

If you are dissatisfied with the response you receive, you can submit a clarification request to the Regional State Administrative Agency of Southern Finland. The Regional State Administrative Agency of Southern Finland oversees compliance with the accessibility requirements in Finland. Regional State Administrative Agency of Southern Finland contact information:, telephone +358 (0)295 016000 (exchange).

You have the right to make an accessibility complaint to the Regional State Administrative Agency of Southern Finland if we do not comply with the requirements and obligations set out in the Act on the Provision of Digital Services.